Vinted Shoppers Share Frustration Regarding Size Changes

Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.

The popular resale platform has revised its measurement guidelines for women's and children's clothes without notifying every member regarding the update.

Online Platforms Reaction

Countless users and merchants have taken to social media claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.

The company said the new system was more in line with other platforms.

They have suggested members to check their listings and adjust the sizing manually if necessary, resulting in member annoyance.

Sizing System Updates

Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.

For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.

Member Accounts

One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," which is what Vinted now does.

A different member, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.

Necessary Adjustments

Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".

"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.

Platform Context

The service features exceeding 100 million users, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change to its shipping options after backlash from users.

Tina Fuller
Tina Fuller

Elara Vance is a digital strategist with over a decade of experience in content marketing and brand development.